Sadly our cruise is over. Yesterday, our disembarkation from the Celebrity Beyond was the smoothest that we have ever encountered. Cleating US immigration was as simple as having our picture taken.
Today Air Canada struck again. I understand that Air Canada has a
reputation as the worst airline in North America to uphold, but today they set
the bar so low that they are in running for worst airline in the world.
We arrived at 11:30 for our 13:15 flight to Toronto. When we
got to the departure lounge, we noticed that flight was delay until 14:00. OK not a big problem. About hour later we got
a text message saying the flight was now delayed until 16:30. This was followed
by a delay until 17:15, that again was followed by a text message saying departure
was now 18:30. The final text message said departure was now 19:00. Each time
it was a different excuse. Mechanical problems and weather were the main
reasons given.
We boarded the plane, and the doors were closed at 19:00. We
then sat on the tarmac for half an hour. We finally landed in Toronto, only 6
hours late, to be greeted with the biggest insult of all.
It turned out that the plane didn’t load any luggage. Not a
single suitcase! We did get an email, not a text message, which said “some” bags
were still in Fort Lauderdale. Someone should tell Air Canada there is a huge
difference between “some” and “all”. At the airport, not a single Air Canada
representative was present to tell us what the hell was going on. Most of us were
waiting at the carousel for 30 minutes or more until rumours started circulating
that we needed to go Air Canada and file a missing luggage claim.
This may be our last flight on Air Canada, until they clean
up their act.
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